Terms and Conditions

Effective Date: August 19, 2026

Welcome to Ijaz Collections. These Terms and Conditions govern your use of our online store and your purchase of products from us. By accessing our website, placing an order, or purchasing our products, you agree to these Terms and Conditions.

Please read them carefully before using our website or placing an order.

1. About Ijaz Collections

Ijaz Collections is an online store based in Wazirabad, Pakistan. We offer a variety of products, including:

Earbuds and electronics
Jewellery
Toys
Clocks and watches
Accessories
Cutlery and kitchen items
Furniture
Knives and household items
Other products that may be added to our store from time to time

Our goal is to provide quality products, competitive prices, reliable service, and a convenient online shopping experience.

2. Use of Our Website

By using our website, you agree to:

Provide accurate information when placing an order.
Use the website only for lawful purposes.
Not attempt to interfere with or damage the website.
Not use our website to commit fraud or engage in unauthorized activities.
Not copy, reproduce, modify, or distribute our website content without permission.
Keep any account information you create secure.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, colors, sizes, and other information displayed on our website are accurate.

However, minor differences may occur due to:

Screen and device settings
Photography and lighting
Product batches or manufacturing variations
Changes made by manufacturers or suppliers

Product availability may also change without notice.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

We may correct pricing errors, inaccurate information, or other listing mistakes. If an order has been placed with an incorrect price, we may contact you before processing the order.

Any applicable delivery charges, taxes, or additional fees will be communicated during the ordering or checkout process where applicable.

5. Placing an Order

When you place an order with Ijaz Collections, you are making a request to purchase the selected products.

An order may be accepted, rejected, or cancelled for reasons including:

Product availability
Incorrect product information
Incorrect pricing
Incomplete or inaccurate customer information
Suspected fraudulent activity
Delivery limitations
Other legitimate business reasons

We may contact you by phone, email, WhatsApp, SMS, or another available communication method to confirm your order.

6. Order Confirmation

Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled.

An order becomes subject to fulfillment after it has been reviewed and accepted by Ijaz Collections.

If we cannot fulfill an order, we may cancel it and, where applicable, arrange a refund according to the payment method and circumstances.

7. Delivery

We aim to process and deliver orders as efficiently as possible.

Delivery times may vary depending on:

Delivery location
Courier availability
Product availability
Weather conditions
Public holidays
Unexpected operational delays
Other circumstances outside our reasonable control

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address and contact information.

8. Delivery Delays and Failed Delivery

Ijaz Collections is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, natural events, strikes, road closures, or incorrect customer information.

If a delivery fails because the customer provides an incorrect address, cannot be reached, refuses the delivery, or otherwise prevents delivery, additional delivery arrangements or charges may apply where permitted.

9. Cash on Delivery

If Cash on Delivery (COD) is available for your order, you agree to pay the full amount due when the order is delivered.

Customers should only place COD orders when they genuinely intend to receive the products.

Repeated refusal of genuine orders or misuse of COD services may result in restrictions on future COD orders.

10. Returns and Exchange

Returns and exchanges are subject to the return policy applicable to the particular product.

Customers are advised to inspect their products promptly after delivery. All return and exchange requests must be made within 3 days of delivery. Customers should contact Ijaz Collections as soon as possible if an item is:

Damaged upon arrival
Incorrect or different from the product ordered
Missing parts or accessories
Significantly different from the description or ordered product
Defective, where the product is covered under an applicable return or replacement policy

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, usage, or other applicable conditions.

Where a return or exchange is approved, the product may be required to be returned in its original condition, with its original packaging, tags, accessories, and any other included items.

Please note: Return or exchange requests made after 3 days from the date of delivery may not be accepted.

11. Refunds

If a refund is approved, the refund method and processing time may depend on the original payment method and the circumstances of the return or cancellation.

Shipping or delivery charges may not always be refundable where permitted by the applicable return policy.

12. Product Warranty

Some products may include a manufacturer's or seller's warranty, while others may not have a warranty.

Where a warranty applies, its terms and duration will be communicated with the relevant product or order.

Ijaz Collections does not provide a warranty beyond what is expressly stated for a particular product.

13. Electronics and Accessories

For products such as earbuds and other electronic accessories, customers should follow the manufacturer's instructions and safety guidance.

Battery-powered products should be charged, stored, and used according to the applicable manufacturer's instructions.

We are not responsible for damage resulting from misuse, unauthorized modifications, improper charging, accidents, or failure to follow product instructions.

14. Jewellery, Toys, Cutlery, Furniture, and Other Products

Customers should use all products according to their intended purpose and any instructions supplied with the product.

For toys and products that may present age or usage restrictions, customers or parents/guardians should follow the manufacturer's recommended age and safety instructions.

Furniture and other larger products should be assembled and used according to applicable instructions.

15. Knives and Other Sharp Household Items

Ijaz Collections may offer knives and other sharp household products.

Customers must purchase and use such products responsibly and only for lawful purposes. Customers are responsible for complying with all applicable laws and regulations concerning the purchase, possession, transportation, and use of such products.

We may refuse or cancel an order where we have a legitimate reason to believe that a purchase is unlawful or otherwise violates our policies.

16. Intellectual Property

All website content belonging to Ijaz Collections, including text, logos, graphics, product descriptions, designs, images, branding, and other materials, is protected by applicable intellectual-property laws where applicable.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.

17. User Reviews and Content

If our website allows customers to submit reviews, comments, photographs, or other content, you agree that:

Your content must be truthful and relevant.
You must not submit unlawful, threatening, abusive, defamatory, or misleading content.
You must not submit content that infringes another person's intellectual-property or privacy rights.
You must not use reviews to advertise unrelated businesses or services.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

18. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, or other technology providers.

Third-party services may have their own terms and policies. Ijaz Collections is not responsible for the independent policies or practices of third-party providers.

19. Limitation of Liability

To the extent permitted by applicable law, Ijaz Collections will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We are also not responsible for losses caused by events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Website Availability

We try to keep our website available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from viruses or other harmful components
Compatible with every device or browser

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

21. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

22. Changes to These Terms

Ijaz Collections may update these Terms and Conditions from time to time.

Updated Terms will become effective when published on this page unless a different effective date is stated.

Your continued use of our website after changes are published means that you accept the updated Terms.

23. Governing Law

These Terms and Conditions are intended to be governed by the applicable laws of Pakistan, subject to any mandatory rights and protections provided to consumers under applicable law.

Any dispute should first be addressed by contacting Ijaz Collections so that we can attempt to resolve the matter fairly and directly.

24. Contact Us

If you have questions about these Terms and Conditions, an order, a product, delivery, or any other matter relating to Ijaz Collections, please contact us through the contact details provided on our website.

Ijaz Collections
Location: Wazirabad, Pakistan
Online Store: Ijaz Collections

Our Promise

At Ijaz Collections, we aim to make online shopping simple, reliable, and convenient. We carefully select our products and work to provide honest service, secure ordering, careful packaging, and dependable delivery.

Quality products. Trusted service. A better way to shop online.

Website developed by GenZ Solutionz.